The smell changed or an unpleasant smell appeared, the heating cycle is uneven, the cap of the IQOS holder opens and closes with difficulty? This can happen if you rarely clean the IQOS tobacco heating device holder. The IQOS device can be used without interruption only if it is properly serviced and cleaned.
About the possibilities of purchasing cleaning sticks, you will find more information here .
Cleanliness of the device for heating tobacco IQOS
If you open the cap of the IQOS holder and look at the heating element inside the holder, you can see particles of tobacco products and other residues. In the photo below, the various stages of IQOS cleaning are displayed for the convenience of going through them with your device.
To use IQOS comfortably and without problems, make sure that your IQOS is clean, as shown in figure 3.
How to clean and maintain your IQOS in ideal condition?
The IQOS holder should be cleaned regularly - use the cleaning device daily, and the cleaning sticks - at least once a week.
- Use original tools for cleaning IQOS - device for cleaning and cleaning sticks, so as not to damage the heating blade.
- It is not recommended to clean the holder immediately after use. Wait about 30 seconds for the heating element to cool down.
Detailed instructions and stages of correct cleaning of your IQOS are shown below
Want to learn how to properly clean your IQOS? Visit one of the boutiques in Estonia, where IQOS consultants will always be able to give you useful advice and clean your device for heating tobacco for free.
Where to buy IQOS cleaning tools?
Sticks for cleaning - the main cleaning tool for seamless use of IQOS - it is possible to:
- buy in any boutique Q-store or in ORELEX, R-kiosk, Circle K, Selver - trading points of IQOS partners throughout Estonia.
- забронировать на нашем вебсайте и против в автомобильный бутике Q-store.
The list of IQOS partners and other places of sale and the number of official Q-store boutiques in Estonia are growing, so all users can conveniently use all services for seamless use. Updated information can be found here .
Customer support IQOS is always ready to help you
If you want to know more about the purity of IQOS, you need help or just advice, contact us in the most convenient way for you:
- send an email to info@iqos.ee .
- call the toll-free number 800 290o.
IQOS service hours:
Thursday 9:00-21:00,
FRI-FRI: 10:00-18:00.
If you have any comments and suggestions, we will be glad to listen to them. Email us. Write to info@iqos.ee or call the toll-free number 800 2900.