Q-store poodide (IQOS kaupluste) müügipunktid ja lahtiolekuajad

Q-store store addresses and opening hours

IQOS stores can be found under the Q-store name.

If IQOS users need support, answers to questions, or want to learn about different models of the device or accessories for heating systems, IQOS consultants are waiting for them in Q-store stores and will be happy to help.

Below you will find all the necessary information about the services, as well as the addresses of Q-store stores with opening hours throughout Estonia.

Addresses and opening hours of Q-store stores (IQOS stores)

Q-store stores are located in Estonian cities: Tallinn, Tartu and Narva.

In Tallinn:

• Ülemiste Keskus Q-store boutique (Suur-Sõjamäe 4, Ülemiste Keskus), opening hours: Mon–Sat 10:00–21:00; Sun 10:00–19:00. 
• Tallinn Old Town Q-store boutique (Suur-Karja 18), opening hours: Mon–Fri 10:00–20:00, Sat 11:00–18:00; Sun 11:00–16:00.
• Kristiine Keskus Q-store pop-up shop (Endla 45), opening hours: Mon–Sat 10:00–21:00; Sun 10:00–19:00. Lunch break 14:00–15:00.
• Rocca al Mare Shopping Center Q-store pop-up store (Paldiski mnt 102), opening hours: Mon–Sat 10:00–21:00; Sun 10:00–19:00. Lunch break 14:00–15:00.
• Lasnamäe Centrum Q-store pop-up store (Mustakivi tee 13), opening hours: Mon–Sat 10:00–21:00; Sun 10:00–19:00. Lunch break 14:00–15:00.
• Mustamäe Keskus Q-store pop-up store (AH Tammsaare tee 104a), opening hours: Mon–Sun 10:00–20:00. Lunch break 14:00–15:00.

In Tartu:

• Tasku Keskus Q-store pop-up shop (Turu 2), opening hours: Mon–Sat 10:00–21:00; Sun 10:00–18:00. Lunch break 14:00–15:00.

What services and products are offered in Q-store stores?

The following products and services are offered in Q-store boutiques and pop-up shops:

• IQOS and the full range of lil Solid tobacco heating devices;
• Accessories for IQOS and lil Solid devices;
• HEETS, TEREA and Fiit heated tobacco sticks;
• answers to all questions regarding the use of IQOS and lil Solid;
• warranty and exchange services;
• professional IQOS cleaning and charging services;
• VEEV e-cigarettes;
• ZYN nicotine pads.

IQOS customer service will continue to provide contactless services. Please choose the method that best suits you:

• by sending a letter to the e-mail address: info@iqos.ee
• by calling the free information line 800 2900

IQOS customer service hours:

Mon: 9:00-21:00

Opening hours: 10.00-18.00